TRANSTRACKR®
Your Trusted Partner for Global Shipping & Logistics
Simplifying Complex Logistics to Power Your Business Growth with 10+ experience.
Fast & Reliable Freight Solutions
Comprehensive Shipping & Logistics Services
TransTrackr offers a complete suite of freight forwarding and logistics services to optimize your supply chain, reduce costs, and improve efficiency.
FAQ Frequently asked questions and answers
How can I track my shipment?
You can track your shipment by entering your tracking number in the "Track Your Package" section on our website. Click "Track result," and you'll see detailed information, including the sender, receiver, current status, and delivery address. Shipment statuses are updated in real-time.
What types of shipments can I track?
You can track all types of shipments handled by TransTrackr Logistics, including LTL (Less-Than-Truckload), FTL (Full Truckload), air freight, ocean freight, and parcel deliveries.
What do the shipment statuses mean?
Pending: Shipment is awaiting processing.
Picked Up: Package has been collected.
In Transit/Enroute: Shipment is moving to its destination.
On Hold: Temporarily delayed due to unforeseen circumstances.
Out for Delivery: Package is on its way to the recipient.
Delivered: Shipment has reached its destination.
Cancelled: Shipment was cancelled.
Returned: Package has been sent back to the sender.
Can I make changes to my delivery address after shipping?
Yes, you can request a change to the delivery address by contacting our customer support team. Please note that changes may not be possible if the package is already out for delivery.
What services does TransTrackr Logistics offer?
We provide a wide range of logistics services, including air freight, ocean freight, ground transportation (LTL and FTL), warehousing, eCommerce fulfillment, and real-time package tracking.
How do I contact customer support?
You can contact us via phone or email listed on our "Contact Us" page. Our dedicated support team is available to assist with any inquiries or issues.
What is the difference between LTL and FTL shipping?
LTL (Less-Than-Truckload): Ideal for smaller shipments that don’t require a full truck. Cost-effective for sharing space with other shipments.
FTL (Full Truckload): Best for large shipments that fill an entire truck, offering faster transit times and less handling.
Does TransTrackr Logistics offer international shipping?
Yes, we provide international shipping services through air and ocean freight options. We also handle customs brokerage to ensure smooth cross-border deliveries.
How can I ensure my shipment is delivered on time?
To ensure timely delivery, provide accurate shipment details during booking and choose the appropriate service level (e.g., express or standard). Use our real-time tracking tool to monitor progress and stay informed.
What should I do if my shipment is delayed or lost?
If your shipment is delayed or lost, please contact our customer support team immediately. We will investigate the issue and provide updates or resolutions as quickly as possible.
Where We Operate A global footprint for global operations
With headquarters in key regions throughout the world, we provide local know-how on a global scale.
